Terms of service

Welcome to KEMESU.COM.HK! Below are the terms of service between you and us. Please read and understand them carefully. By using our platform, you agree to comply with the following terms and conditions.

Definitions
1.1 "We" or "platform" refers to the owner and operator of KEMESU.COM.HK e-commerce platform.
1.2 "You" refers to the user who uses our platform for shopping and transactions.

User Eligibility
2.1 You must be of legal age and have full capacity to enter into a contract to use our platform.
2.2 You warrant that the personal information you provide is true, accurate, and complete, and you have the right to make purchases and transactions.

Product Information
4.1 Our platform provides information and sales of health supplements.
4.2 We strive to ensure the accuracy and completeness of product information but do not provide any express or implied warranties regarding its accuracy.
4.3 You should independently understand and confirm the applicability, usage, dosage, and precautions of the products and carefully read the product labels and instructions before use.

Intellectual Property
8.1 All content on our platform, including but not limited to text, images, trademarks, logos, and software, is protected by intellectual property laws.
8.2 You may not use, copy, modify, distribute, or disseminate any content on our platform without authorization.

Disclaimer
9.1 We make every effort to ensure the normal operation of the platform and the accuracy of information but do not guarantee the continuous operation of the platform, the completeness of its functions, or the accuracy of product information.
9.2 To the maximum extent permitted by law, we shall not be liable for any direct or indirect loss or damage caused by the use of our platform.

Amendment and Termination
10.1 We reserve the right to modify or terminate the terms of service at any time.
10.2 For orders already placed or transactions in progress, the applicable terms and conditions at that time will be followed.

Applicable Law and Dispute Resolution
11.1 These terms of service are governed by the laws of the Hong Kong Special Administrative Region of China.
11.2 Any disputes arising from the use of our platform shall be resolved through friendly negotiation between the parties. If the negotiation fails, either party may submit the dispute to the competent court.

Other Terms
12.1 If any provision of these terms of service is deemed invalid or unenforceable, that provision will be considered unrelated to the other provisions and will not affect the validity and enforceability of the remaining provisions.
12.2 Failure or delay in exercising any right or provision in these terms of service does not constitute a waiver of that right or provision.
12.3 These terms of service constitute the entire agreement between you and us regarding the use of our platform and supersede any prior oral or written agreements.

If you have any questions, opinions, or complaints regarding the terms of service, please contact us.

Last updated: October 2023