Privacy policy

Welcome to KEMESU.com.hk! During the shopping process, we highly value your privacy and the protection of your personal information. Please read the following privacy policy carefully to understand how we collect, use, and protect your personal information.

Information Collection
1.1 Types of Information Collected:

  • When you register an account, place an order, or communicate with us, we may collect personal information provided by you, including but not limited to your name, email address, phone number, and mailing address.
  • When you visit our website, we may automatically collect certain information such as IP address, browser type, access time and date, pages visited, and referring source of pages sent or received from our website.

1.2 Cookies and Similar Technologies:

  • Our website may use cookies and similar technologies to collect and store certain information to improve user experience, analyze website traffic, and personalize advertisements.
  • You can disable or restrict the use of cookies in your browser settings according to your preferences.

Information Use
2.1 Purposes:
The personal information we collect will be used for the following purposes:

  • Processing and delivering your orders
  • Providing customer support and addressing your inquiries
  • Sending order confirmations, shipping notifications, and other communications related to your shopping activities
  • Providing personalized product recommendations, promotions, and marketing messages
  • Analyzing and improving our products, services, and website functionality
  • Complying with applicable laws and regulations

2.2 Information Sharing:

  • We do not sell, rent, or trade your personal information to third parties.
  • We may collaborate with trusted partners to provide relevant products and services, but only to the extent necessary and subject to confidentiality obligations.
  • Information Protection

3.1 Security Measures:

  • We employ reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.
  • We use Secure Sockets Layer (SSL) encryption to secure sensitive information during transmission.

3.2 Information Retention:
We will retain your personal information for the necessary period to fulfill the purposes outlined in this privacy policy unless a longer retention period is required by law.

Privacy Choices
4.1 Access and Correction:
You have the right to access, correct, or update your personal information. You can do this through your account settings or by contacting our customer support team.

4.2 Unsubscribe:
If you no longer wish to receive marketing messages from us, you can unsubscribe at any time through the unsubscribe link provided in the emails or by contacting our customer support team.
Privacy Policy Updates

We reserve the right to update this privacy policy at any time. We will notify you of significant changes by sending you notifications.

If you have any questions, concerns, or complaints regarding the privacy policy, please contact us at info@kemesu.com.hk

Last updated: October 2023